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Part-time Internship Customer Relationship Management Italy (m/f/x) - fully remote possible

Praktikum / Studentenjob, Vollzeit · Wiesbaden

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YOUR RESPONSIBILITIES
We are looking for you as our new part-time Intern Customer Relationship Management Italy (m/f/x). Your primary goal is to provide our customers with a unique customer experience and thus help ensure a high level of customer satisfaction. 

  • Customer communication: You take full responsibility and ownership of all customer service related activities for the Italian market 
  • Multiple Channels: You ensure customer satisfaction by providing customer service by phone, email and through our social media channels 
  • Impact: Propose and execute ways to further develop the customer experience and applicable communication improvements
  • Analysis: You support practices to analyze customer interactions and data in order to improve customer relations and to drive sales growth
WHAT HELPS YOU TO SUCCEED
  • You are preferably an enrolled student in a Bachelor or Master’s program and can support us 20h per week
  • Nice to have: First practical experiences in the field of CRM or Social Media Marketing
  • You are an excellent communicator with great people skills
  • You know how to identify the customers’ needs in a split of a second and you are capable of switching the tone of voice based upon the type of person you’re in contact with
  • You have a positive  hands-on attitude and are eager to learn new things every day
  • You speak Italian on a business fluent level and you are fluent in English
WHAT WE OFFER
  • fitvia Spirit: In our international environment you can really make a difference. Benefit from our pioneering role in influencer marketing and test innovative approaches together with our experts
  • fitvia Culture: You are you - and that's a good thing as teamwork, passion and ownership are an important part of our corporate culture. At fitvia we are more than colleagues: as part of the #fitviafamily, you can look forward to career opportunities, good mood and regular team events
  • fitvia Compensation: You can expect an attractive compensation and flexible working hours, which can be ideally combined with your studies as well as on-the-job-training
  • fitvia Benefits: We live FMCG - with a freely accessible variety of fitvia products in the office space and regular goodie packages. 
Über uns

Wir sind eine der führenden Food & Soul Brands in Europa und möchten, dass du dich unserer Mission anschließt, die Welt zu einem gesünderen und glücklicheren Ort zu machen. Unser ambitioniertes und internationales Unternehmen bedient bereits verschiedene europäische Märkte (DACH, Italien, Frankreich, Spanien). Du wirst Teil eines stetig wachsenden Umfelds sein und mit  funktionsübergreifenden Teams (14 Units, 95+ Employees) in unserem wunderschönen Büro in Wiesbaden arbeiten.


YOUR RESPONSIBILITIES
We are looking for you as our new part-time Intern Customer Relationship Management Italy (m/f/x). Your primary goal is to provide our customers with a unique customer experience and thus help ensure a high level of customer satisfaction. 

  • Customer communication: You take full responsibility and ownership of all customer service related activities for the Italian market 
  • Multiple Channels: You ensure customer satisfaction by providing customer service by phone, email and through our social media channels 
  • Impact: Propose and execute ways to further develop the customer experience and applicable communication improvements
  • Analysis: You support practices to analyze customer interactions and data in order to improve customer relations and to drive sales growth
WHAT HELPS YOU TO SUCCEED
  • You are preferably an enrolled student in a Bachelor or Master’s program and can support us 20h per week
  • Nice to have: First practical experiences in the field of CRM or Social Media Marketing
  • You are an excellent communicator with great people skills
  • You know how to identify the customers’ needs in a split of a second and you are capable of switching the tone of voice based upon the type of person you’re in contact with
  • You have a positive  hands-on attitude and are eager to learn new things every day
  • You speak Italian on a business fluent level and you are fluent in English
WHAT WE OFFER
  • fitvia Spirit: In our international environment you can really make a difference. Benefit from our pioneering role in influencer marketing and test innovative approaches together with our experts
  • fitvia Culture: You are you - and that's a good thing as teamwork, passion and ownership are an important part of our corporate culture. At fitvia we are more than colleagues: as part of the #fitviafamily, you can look forward to career opportunities, good mood and regular team events
  • fitvia Compensation: You can expect an attractive compensation and flexible working hours, which can be ideally combined with your studies as well as on-the-job-training
  • fitvia Benefits: We live FMCG - with a freely accessible variety of fitvia products in the office space and regular goodie packages. 
About us
We are one of the leading brands for fitness food in Europe and want you to join us on our mission to make the world a healthier and happier place. Our ambitious and international company already serves a variety of European markets.
You will be part of a fast-paced environment and work with cross-functional teams (95+ employees, 14 teams) in our beautiful office next to a nice park in Wiesbaden, Germany.
YOUR RESPONSIBILITIES
We are looking for you as our new part-time Intern Customer Relationship Management Italy (m/f/x). Your primary goal is to provide our customers with a unique customer experience and thus help ensure a high level of customer satisfaction. 

  • Customer communication: You take full responsibility and ownership of all customer service related activities for the Italian market 
  • Multiple Channels: You ensure customer satisfaction by providing customer service by phone, email and through our social media channels 
  • Impact: Propose and execute ways to further develop the customer experience and applicable communication improvements
  • Analysis: You support practices to analyze customer interactions and data in order to improve customer relations and to drive sales growth
WHAT HELPS YOU TO SUCCEED
  • You are preferably an enrolled student in a Bachelor or Master’s program and can support us 20h per week
  • Nice to have: First practical experiences in the field of CRM or Social Media Marketing
  • You are an excellent communicator with great people skills
  • You know how to identify the customers’ needs in a split of a second and you are capable of switching the tone of voice based upon the type of person you’re in contact with
  • You have a positive  hands-on attitude and are eager to learn new things every day
  • You speak Italian on a business fluent level and you are fluent in English
WHAT WE OFFER
  • fitvia Spirit: In our international environment you can really make a difference. Benefit from our pioneering role in influencer marketing and test innovative approaches together with our experts
  • fitvia Culture: You are you - and that's a good thing as teamwork, passion and ownership are an important part of our corporate culture. At fitvia we are more than colleagues: as part of the #fitviafamily, you can look forward to career opportunities, good mood and regular team events
  • fitvia Compensation: You can expect an attractive compensation and flexible working hours, which can be ideally combined with your studies as well as on-the-job-training
  • fitvia Benefits: We live FMCG - with a freely accessible variety of fitvia products in the office space and regular goodie packages. 
Quiénes somos
We are one of the leading brands for fitness food in Europe and want you to join us on our mission to make the world a healthier and happier place. Our ambitious and international company already serves a variety of European markets.
You will be part of a fast-paced environment and work with cross-functional teams (95+ employees, 14 teams) in our beautiful office next to a nice park in Wiesbaden, Germany.
YOUR RESPONSIBILITIES
We are looking for you as our new part-time Intern Customer Relationship Management Italy (m/f/x). Your primary goal is to provide our customers with a unique customer experience and thus help ensure a high level of customer satisfaction. 

  • Customer communication: You take full responsibility and ownership of all customer service related activities for the Italian market 
  • Multiple Channels: You ensure customer satisfaction by providing customer service by phone, email and through our social media channels 
  • Impact: Propose and execute ways to further develop the customer experience and applicable communication improvements
  • Analysis: You support practices to analyze customer interactions and data in order to improve customer relations and to drive sales growth
WHAT HELPS YOU TO SUCCEED
  • You are preferably an enrolled student in a Bachelor or Master’s program and can support us 20h per week
  • Nice to have: First practical experiences in the field of CRM or Social Media Marketing
  • You are an excellent communicator with great people skills
  • You know how to identify the customers’ needs in a split of a second and you are capable of switching the tone of voice based upon the type of person you’re in contact with
  • You have a positive  hands-on attitude and are eager to learn new things every day
  • You speak Italian on a business fluent level and you are fluent in English
WHAT WE OFFER
  • fitvia Spirit: In our international environment you can really make a difference. Benefit from our pioneering role in influencer marketing and test innovative approaches together with our experts
  • fitvia Culture: You are you - and that's a good thing as teamwork, passion and ownership are an important part of our corporate culture. At fitvia we are more than colleagues: as part of the #fitviafamily, you can look forward to career opportunities, good mood and regular team events
  • fitvia Compensation: You can expect an attractive compensation and flexible working hours, which can be ideally combined with your studies as well as on-the-job-training
  • fitvia Benefits: We live FMCG - with a freely accessible variety of fitvia products in the office space and regular goodie packages. 
À propos de nous
We are one of the leading brands for fitness food in Europe and want you to join us on our mission to make the world a healthier and happier place. Our ambitious and international company already serves a variety of European markets.
You will be part of a fast-paced environment and work with cross-functional teams (95+ employees, 14 teams) in our beautiful office next to a nice park in Wiesbaden, Germany.
YOUR RESPONSIBILITIES
We are looking for you as our new part-time Intern Customer Relationship Management Italy (m/f/x). Your primary goal is to provide our customers with a unique customer experience and thus help ensure a high level of customer satisfaction. 

  • Customer communication: You take full responsibility and ownership of all customer service related activities for the Italian market 
  • Multiple Channels: You ensure customer satisfaction by providing customer service by phone, email and through our social media channels 
  • Impact: Propose and execute ways to further develop the customer experience and applicable communication improvements
  • Analysis: You support practices to analyze customer interactions and data in order to improve customer relations and to drive sales growth
WHAT HELPS YOU TO SUCCEED
  • You are preferably an enrolled student in a Bachelor or Master’s program and can support us 20h per week
  • Nice to have: First practical experiences in the field of CRM or Social Media Marketing
  • You are an excellent communicator with great people skills
  • You know how to identify the customers’ needs in a split of a second and you are capable of switching the tone of voice based upon the type of person you’re in contact with
  • You have a positive  hands-on attitude and are eager to learn new things every day
  • You speak Italian on a business fluent level and you are fluent in English
WHAT WE OFFER
  • fitvia Spirit: In our international environment you can really make a difference. Benefit from our pioneering role in influencer marketing and test innovative approaches together with our experts
  • fitvia Culture: You are you - and that's a good thing as teamwork, passion and ownership are an important part of our corporate culture. At fitvia we are more than colleagues: as part of the #fitviafamily, you can look forward to career opportunities, good mood and regular team events
  • fitvia Compensation: You can expect an attractive compensation and flexible working hours, which can be ideally combined with your studies as well as on-the-job-training
  • fitvia Benefits: We live FMCG - with a freely accessible variety of fitvia products in the office space and regular goodie packages. 
Chi siamo
We are one of the leading brands for fitness food in Europe and want you to join us on our mission to make the world a healthier and happier place. Our ambitious and international company already serves a variety of European markets.
You will be part of a fast-paced environment and work with cross-functional teams (95+ employees, 14 teams) in our beautiful office next to a nice park in Wiesbaden, Germany.
Your application at fitvia
Thank you for your interest in our company and for visiting our job board. If you have any questions regarding the positions, feel free to contact the HR team at jobs@fitvia.com.

Please upload your resume, motivational letter and transcript of records here.

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